Why Shop at 43 Moto?
At 43 Moto, we aim to provide excellent service and value. Enjoy fast, free shipping on orders over $49 within the contiguous United States. We also offer competitive international shipping rates and a 30-day return policy. Our dedicated customer service team is available from order to delivery. Contact us at 920-458-0777.
Shipping & Handling
We ship to virtually any address globally, with some restrictions. Orders over $49 within the contiguous United States qualify for free standard shipping via FedEx or UPS Ground. Shipping to Alaska, Hawaii, and U.S. territories is available, though delays may occur and a phone call may be needed for arrangements.
Additional Shipping Fees:
- Tire Fees: A $5.00 fee applies to certain tires, added at checkout.
- Oversize Fees: Fees for oversized items may apply for ground shipping; these fees are included for air and other methods. Charges are detailed at checkout.
For expedited shipping options, please call us for rates and availability.
International Buyers:
Import duties, taxes, and charges are the buyer's responsibility. Check with your country's customs office for additional costs before purchasing. All international shipments may require 1-5 business days for processing due to dispatching from our main location. We appreciate your understanding and patience.
Cancellations
Cancellations are subject to a 5% fee unless store credit is chosen.
30-Day Return Policy
- Returns must be in new, unused condition with original packaging and tags attached.
- Shrink-wrapped or sealed items must be unopened.
- A 10% restocking fee applies unless store credit is chosen.
- Shipping costs are non-refundable.
Refunds are processed within 3-5 business days after receiving the item. Custom-made items are non-returnable, as noted in the product description.
Returns Process
Initiate returns online. Contact Customer Service via email or phone for a Return Authorization number. We'll notify you by email once we process your refund. Customers are responsible for return shipping unless the return is due to our error. Examples of our errors include receiving an incorrect or defective item.
Exchanges
Contact customer service to arrange exchanges. Customers cover return shipping unless due to our error. Examples of our error include receiving an incorrect or defective item.
Tracking Information
Tracking numbers will be provided for all shipments via email once the order is shipped.
Lost or Damaged Items
If an item is lost or damaged during shipping, please contact us immediately so we can assist with filing a claim and arranging a replacement or refund.
Shipping Time Estimates
Standard shipping typically takes 3-7 business days within the contiguous United States. Delivery times for Alaska, Hawaii, U.S. territories, and international orders may vary.
Payment Methods
We accept major credit cards, PayPal, and other secure payment methods. For international orders, additional payment options may be available.
Customs Information for International Orders
International buyers are responsible for ensuring that the products comply with their local customs regulations.
Customer Service Hours
- Tuesday - Friday: 9 AM - 5 PM
- Saturday: 9 AM - 4 PM
- English only
Terms and Conditions
Despite our best efforts, some products may be mispriced. If a product's correct price is higher, we will contact you for instructions or cancel your order and notify you.
43 Moto
1923 Erie Ave., Sheboygan, WI 53081